Guide

How to get started with My Health Hub step by step

Practical guide to get started with My Health Hub: access, account, profile, first useful entry, and ongoing updates without unverified claims.

Getting started with My Health Hub does not require loading all your information in a single day. This guide focuses on the initial workflow so you can use it with a clear structure: how to enter, what to do next, and how to keep information useful over time.

The download center and the general access FAQ for My Health Hub in FAQ explain how to enter. This guide explains what to do once you already have access.

Before you begin

Before adding data, set one simple goal for your first session, such as recording current medications or uploading one recent relevant document.

It is also recommended to review the security and privacy page and, if you need commercial context, the plans page.

Choose your access method

To begin, review the available options in the download center and use the one that best fits your device.

At this stage, the goal is to enter a stable available version for your use case, not to test every access path.

Once inside, you can sign in with an existing account or create an account, depending on the currently available options.

There is no need to assume a specific authentication method: what matters is completing access through the active flow at the time of use.

Identify the correct profile

When getting started, it is recommended to identify or set up the corresponding profile based on the available functions.

As an organizational criterion, keeping each person’s information correctly identified helps reduce confusion during future appointments or reviews.

Record your first useful information

Start with concrete information you are likely to need soon, such as current medications, diagnoses, medical history, or a short context note.

The purpose of this first step is not completeness, but creating a clear baseline that is easy to maintain.

Distinguish recorded data from attached documents

Recording data and attaching documents are different actions:

recorded data helps you review key details quickly;
attached documents provide supporting detail when needed.

If you want to expand this workflow, review How to organize scattered health information in one place.

Review and keep information updated

After your first entries, take a few minutes to confirm names, dates, and context are correct.

With ongoing use, return to your information to update relevant changes and keep the record useful over time.

Common mistakes to avoid

trying to load everything in one session;
recording data without minimal context;
attaching documents without checking whether they match the correct profile;
assuming unverified automation;
not revisiting information that has changed.

First-steps checklist

Enter through an available option from the download center.
Sign in with an existing account or create an account based on current options.
Identify or set up the corresponding profile based on available functions.
Record your first useful information.
Attach one relevant document when appropriate.
Verify that information is correctly identified.
Review the main FAQ page for additional questions.

Usage limits

My Health Hub organizes personal health information, does not diagnose, does not prescribe treatment, does not replace a healthcare professional, and is not an official medical record.

Final CTA

If you want to begin with a clear and sustainable baseline, start from the download center.

Start from the download center