Guide

What is My Health Hub and what is it used for?

A general guide to understand what My Health Hub is, what it is used for, what information it can help you organize, and its responsible-use boundaries.

This guide expands the general definition of My Health Hub so its value is easier to understand in practice. It is not a step-by-step manual and not an exhaustive feature catalog. The purpose is to provide a clear baseline for responsible use.

What problem it is meant to address

For many people, health information ends up scattered across paper notes, messages, PDFs, photos, and folders. That fragmentation makes it harder to find key details when they are needed, especially before or during an appointment.

My Health Hub can help reduce that fragmentation by bringing personal health information into one reference space.

What kind of tool it is

My Health Hub is a personal health information organization tool. It is designed to help people structure and review the information they record, so it is easier to revisit when needed.

It does not replace clinical judgment or professional evaluation.

What information it can help organize

Depending on the case, it can help organize tests, medications, diagnoses, history, appointments, and supporting documents. For a concise list, you can review the FAQ page.

Its practical value does not come from loading everything, but from prioritizing what is relevant for ongoing care.

Who may find it useful

It may be useful for people who want their health information to be easier to find and review, for families involved in ongoing care, and for anyone who wants to arrive at appointments with clearer context.

It can also help when you need specific details without searching through multiple scattered sources.

What its practical value depends on

The practical value of My Health Hub depends on the information each person records, attaches, reviews, and keeps up to date. If information is incomplete or outdated, usefulness decreases.

Healthcare professionals are the ones who determine what information is relevant for each appointment.

Recorded data versus attached documents

It helps to separate two layers of information:

recorded data: short, easy-to-scan information (for example, active medications, diagnoses, or upcoming appointments);
attached documents: files that support or expand those details (for example, tests, reports, or certificates).

This distinction helps you review quickly without losing detail when needed.

How it can support appointment preparation

With organized information, preparing for an appointment can be more straightforward: review what changed, confirm current medications, and gather documents related to the reason for the visit.

For a deeper workflow, review How to prepare for a medical appointment with organized health information.

What My Health Hub does not do

My Health Hub organizes personal health information. It does not diagnose, does not interpret results, does not provide medical care, does not prescribe treatment, does not replace a healthcare professional, and is not an official medical record.

It also does not decide what information is relevant for an appointment, does not produce clinical recommendations, does not automatically connect to healthcare providers, does not import data without user action, does not update information on its own, does not classify documents automatically, and does not automatically detect duplicates.

Relationship with the official medical record

My Health Hub does not replace the official medical record managed by healthcare institutions. It can serve as a personal organizational support layer, while the official record keeps its formal role in healthcare.

If you want to expand this point, review the FAQ page.

Basic responsible-use criteria

record information with enough context and clear dates;
attach relevant documents that support recorded data;
review major changes regularly;
avoid assuming unverified automation;
use the information as support when talking with healthcare professionals.

Final CTA

If you want to review access options and begin with a clearer health information baseline, visit the download center.

See access options